@comment { BibTex package created from National Library of Australia Catalogue http://catalogue.nla.gov.au  }
@book{ nla.cat-vn5407742,
    author        = {Amabile, Teresa M.},
    title         = {Brilliant but Cruel [microform] : Perceptions of Negative Evaluators / Teresa M. Amabile},
    publisher     = {Distributed by ERIC Clearinghouse [Washington, D.C.]},
    pages         = {28},
    year          = {1981},
    type          = {Book, Microform, Online},
    url           = {http://www.eric.ed.gov/contentdelivery/servlet/ERICServlet?accno=ED211573},
    language      = {English},
    subjects      = {Attribution Theory.; Book Reviews.; Evaluators.; Experimenter Characteristics.; Higher Education.; Negative Attitudes.; Social Cognition.; Evaluator Characteristics; Evaluator Credibility },
    life-dates    = {1981 - },
    catalogue-url = {http://nla.gov.au/nla.cat-vn5407742},
}

@inproceedings{becker-2002,
    author               = {Becker, Tilman},
    booktitle            = {{Proceedings of the 6th International Workshop on Tree Adjoining Grammars and Related Frameworks (TAG+6)}},
    citeulike-article-id = {2429307},
    keywords             = {thesis},
    posted-at            = {2008-02-26 12:50:45},
    priority             = {0},
    title                = {{Practical, template-based natural language generation with TAG}},
    year                 = {2002}
}

@article{Turing1950,
  author   = {Alan M. Turing},
  title    = {Computing Machinery and Intelligence},
  journal  = {Mind},
  year     = {1950},
  volume   = {LIX},
  pages    = {433--460}
}

@comment { Following is made by Tomer - check if correct. Also there are various method for online
http://ccm.ucdenver.edu/wiki/How_to_write_BibTeX_files suggests to use @MISC but
http://nschloe.blogspot.co.il/2009/06/bibtex-how-to-cite-website_21.html suggest that in LaTeX you can use @ONLINE}
@misc{Bell-2007-Entrepreneur,
    author       = {Bell, Frank},
    title        = {{The Risk of User Generated Content}},
    year         = {2007},
    howpublished = {\url{http://www.entrepreneur.com/article/183432}},
    note         = {Visited Auguest 2013}
    publisher    = {Entrepreneur},
}

@article{Blei:2003:LDA:944919.944937,
    author     = {Blei, David M. and Ng, Andrew Y. and Jordan, Michael I.},
    title      = {Latent Dirichlet Allocation},
    journal    = {J. Mach. Learn. Res.},
    issue_date = {3/1/2003},
    volume     = {3},
    month      = mar,
    year       = {2003},
    issn       = {1532-4435},
    pages      = {993--1022},
    numpages   = {30},
    url        = {http://dl.acm.org/citation.cfm?id=944919.944937},
    acmid      = {944937},
    publisher  = {JMLR.org},
}

@article{Blei:2012:PTM:2133806.2133826,
    author     = {Blei, David M.},
    title      = {Probabilistic Topic Models},
    journal    = {Commun. ACM},
    issue_date = {April 2012},
    volume     = {55},
    number     = {4},
    month      = apr,
    year       = {2012},
    issn       = {0001-0782},
    pages      = {77--84},
    numpages   = {8},
    url        = {http://doi.acm.org/10.1145/2133806.2133826},
    doi        = {10.1145/2133806.2133826},
    acmid      = {2133826},
    publisher  = {ACM},
    address    = {New York, NY, USA},
}

@comment { Following is made by Tomer - check if correct. see format comment above}
@misc{Burbary-2012-SocialMediaMonitoringWiki,
    author       = {Burbary, Ken},
    title        = {{A Wiki of Social Media Monitoring Solutions} },
    year         = {2012 },
    howpublished = {\url{http://wiki.kenburbary.com/} },
    note         = {Visited Auguest 2013 }
    publisher    = {Ken Burbary},
}

@inproceedings{Danescu-Niculescu-Mizil:2009:ORO:1526709.1526729,
    author    = {Danescu-Niculescu-Mizil, Cristian and Kossinets, Gueorgi and Kleinberg, Jon and Lee, Lillian},
    title     = {How Opinions Are Received by Online Communities: A Case Study on Amazon.Com Helpfulness Votes},
    booktitle = {Proceedings of the 18th International Conference on World Wide Web},
    series    = {WWW '09},
    year      = {2009},
    isbn      = {978-1-60558-487-4},
    location  = {Madrid, Spain},
    pages     = {141--150},
    numpages  = {10},
    url       = {http://doi.acm.org/10.1145/1526709.1526729},
    doi       = {10.1145/1526709.1526729},
    acmid     = {1526729},
    publisher = {ACM},
    address   = {New York, NY, USA},
    keywords  = {online communities, opinion mining, plagiarism, review helpfulness, review utility, sentiment analysis, social influence},
}

@inproceedings{Feng06anintelligent,
    author    = {Donghui Feng and Erin Shaw and Jihie Kim and Eduard Hovy},
    title     = {An Intelligent Discussion-Bot for Answering Student Queries in Threaded Discussions},
    booktitle = {In Proceedings of Intelligent User Interface (IUI-2006},
    year      = {2006},
    pages     = {171--177}
}

@inproceedings{Gatt:2009:SRE:1610195.1610208,
    author    = {Gatt, Albert and Reiter, Ehud},
    title     = {SimpleNLG: A Realisation Engine for Practical Applications},
    booktitle = {Proceedings of the 12th European Workshop on Natural Language Generation},
    series    = {ENLG '09},
    year      = {2009},
    location  = {Athens, Greece},
    pages     = {90--93},
    numpages  = {4},
    url       = {http://dl.acm.org/citation.cfm?id=1610195.1610208},
    acmid     = {1610208},
    publisher = {Association for Computational Linguistics},
    address   = {Stroudsburg, PA, USA},
}

@article{Haenlein01092009,
    author   = {Haenlein, Michael and Kaplan, Andreas M.},
    title    = {Flagship Brand Stores within Virtual Worlds: The Impact of Virtual Store Exposure on Real-Life Attitude toward the Brand and Purchase Intent},
    volume   = {24},
    number   = {3},
    pages    = {57--79},
    year     = {2009},
    doi      = {10.1177/205157070902400303},
    abstract = {Virtual hyperrealities, also referred to as virtual social worlds, have experienced increasing managerial interest in recent years. Although they have also received some attention in the academic literature, the extent to which corporate presences within such environments can influence attitude toward the brand and purchase intent in real life remains unclear. Based on a survey conducted among 580 Second Life residents, we show that exposure to flagship brand stores within virtual worlds positively influences attitude toward the associated brand and real life purchase intent. We furthermore show that a user's purchase experience (shopping frequency, purchase frequency, spending per purchase) and the gratification derived from the use of their purchases have a significant moderating effect on these relationships. Our results are of managerial and theoretical importance as they provide empirical evidence for spill-over effects between virtual worlds and real life and help to develop recommendations on optimal store design within virtual social worlds.},
    URL      = {http://rme.sagepub.com/content/24/3/57.abstract},
    eprint   = {http://rme.sagepub.com/content/24/3/57.full.pdf+html},
    journal  = {Recherche et Applications en Marketing (English Edition)}
}

@inproceedings{HARDCASTLE08.797,
    author    = {David Hardcastle and Donia Scott},
    title     = {Can we Evaluate the Quality of Generated Text?},
    booktitle = {Proceedings of the Sixth International Conference on Language Resources and Evaluation (LREC'08)},
    year      = {2008},
    month     = {may},
    date      = {28-30},
    address   = {Marrakech, Morocco},
    editor    = {Nicoletta Calzolari (Conference Chair), Khalid Choukri, Bente Maegaard, Joseph Mariani, Jan Odijk, Stelios Piperidis, Daniel Tapias},
    publisher = {European Language Resources Association (ELRA)},
    isbn      = {2-9517408-4-0},
    note      = {http://www.lrec-conf.org/proceedings/lrec2008/},
    language  = {english}
}

@inproceedings{Hofmann:1999:PLS:312624.312649,
    author    = {Hofmann, Thomas},
    title     = {Probabilistic Latent Semantic Indexing},
    booktitle = {Proceedings of the 22Nd Annual International ACM SIGIR Conference on Research and Development in Information Retrieval},
    series    = {SIGIR '99},
    year      = {1999},
    isbn      = {1-58113-096-1},
    location  = {Berkeley, California, USA},
    pages     = {50--57},
    numpages  = {8},
    url       = {http://doi.acm.org/10.1145/312624.312649},
    doi       = {10.1145/312624.312649},
    acmid     = {312649},
    publisher = {ACM},
    address   = {New York, NY, USA},
}

@article{ICT4DBibliography2170,
    author = {Philip N. Howard and Aiden Duffy and Deen Freelon and Muzammil Hussain and Will Mari and Marwa Mazaid},
    title = {Opening Closed Regimes: What Was the Role of Social Media During the Arab Spring?},
    journal = {},
    year = {2011},
    volume = {},
    number = {},
    pages = {},
    note = {},
    keywords = {arab spring},
    isbn = {},
    url = {http://pitpi.org/index.php/2011/09/11/opening-closed-regimes-what-was-the-role-of-social-media-during-the-arab-spring/},
    annote = {Imported from http://ictlogy.net/bibliography/reports/projects.php?idp=2170}
}

@comment { Following is made by Tomer - check if correct. see format comment above}
@misc{Kathuria-2012-WSD,
    author       = {Kathuria, Pullkit},
    title        = {{Sentiment Classification using WSD, Maximum Entropy & Naive Bayes Classifiers}},
    year         = {2012},
    howpublished = {\url{http://www.jaist.ac.jp/~s1010205/sentiment_classifier} },
    note         = {Visited Auguest 2013 }
    publisher    = {Pullkit Kathuria},
    url          = {http://www.jaist.ac.jp/~s1010205/sentiment_classifier}
}

@comment { Following is made by Tomer - check if correct. see format comment above}
@article{Lamer-2012-Twitter,
    author       = {Lamer, Wiebke},
    title        = {{Twitter and Tyrants: New Media and its Effects on Sovereignty in the Middle East}},
    year         = {2012},
    issue        = {16},
    journal      = {Arab Media & Society },
    publisher    = {The American University in Cairo},
    address      = {Cairo, Egypt},
    url          = {http://www.arabmediasociety.com/?article=798}
    ISSN         = {1687-7721}
}

@article {Langheinrich-2011,
	title       = {Social Networking and the Risk to Companies and Institutions},
	journal     = {Information Security Technical Report. Special Issue: Identity Reconstruction and Theft},
	year        = {2011},
	month       = {02},
	pages       = {51--56},
	publisher   = {Elsevier},
	doi         = {http://dx.doi.org/10.1016/j.istr.2010.09.001},
	url         = {http://www.elsevier.com/wps/find/journaldescription.cws_home/31185/description},
	attachments = {http://uc.inf.usi.ch/sites/all/files/2010-ISTR.pdf},
	author      = {Marc Langheinrich and G{\"u}nter Karjoth}
}

@comment { Following is made by Tomer - check if correct. see format comment above }
@misc{Mah-2012-Tools,
    author       = {Mah, Paul},
    title        = {{Tools to Automate Your Customer Service Re-sponse on Social Media}},
    year         = {2012},
    publisher    = {IT Business Edge},
    howpublished = {\url{http://www.itbusinessedge.com/blogs/smb-tech/tools-to-automate-your-customer-service-response-on-social-media.html}},
    url          = {http://www.itbusinessedge.com/blogs/smb-tech/tools-to-automate-your-customer-service-response-on-social-media.html}
    note         = {Visited Auguest 2013}
}

@comment { Following is made by Tomer - check if correct. not sure if was published }
@unpublished{Mejova-2009-Sentiment,
    author       = {Mejova, Yelena},
    title        = {{Sentiment Analysis: An Overview}},
    year         = {2009
    location     = {University of Iowa},
    url          = {http://www.academia.edu/291678/Sentiment_Analysis_An_Overview}
}

@inproceedings{Mori:2003:ECF:604045.604096,
    author    = {Mori, Kyoshi and Jatowt, Adam and Ishizuka, Mitsuru},
    title     = {Enhancing Conversational Flexibility in Multimodal Interactions with Embodied Lifelike Agent},
    booktitle = {Proceedings of the 8th International Conference on Intelligent User Interfaces},
    series    = {IUI '03},
    year      = {2003},
    isbn      = {1-58113-586-6},
    location  = {Miami, Florida, USA},
    pages     = {270--272},
    numpages  = {3},
    url       = {http://doi.acm.org/10.1145/604045.604096},
    doi       = {10.1145/604045.604096},
    acmid     = {604096},
    publisher = {ACM},
    address   = {New York, NY, USA},
    keywords  = {chatbots, conversational agents, multimodal interaction, presentation markup language},
}

@comment { Following is made by Tomer - check if correct. see format comment above }
@misc{Nall-2013,
    author       = {Nall, Mickey},
    title        = {{You can't automate social media engagement, ar-gues PRSA's Mickey Nall}},
    year         = {2013},
    publisher    = {PRSA},
    howpublished = {\url{http://www.prmoment.com/1359/you-cant-automate-social-media-engagement-argues-prsas-mickey-nall.aspx}},
    url          = {http://www.prmoment.com/1359/you-cant-automate-social-media-engagement-argues-prsas-mickey-nall.aspx}
    note         = {Visited Auguest 2013}
}

@comment { Following is made by Tomer - check if correct. see format comment above }
@misc{Owyang-2012,
    author       = {Owyang, Jeremiah},
    title        = {{Brands Start Automating Social Media Responses on Facebook and Tweeter}},
    year         = {2012},
    publisher    = {Techcrunch.com},
    howpublished = {\url{http://techcrunch.com/2012/06/07/brands-start-automating-social-media-responses-on-facebook-and-twitter/}},
    url          = {http://techcrunch.com/2012/06/07/brands-start-automating-social-media-responses-on-facebook-and-twitter/}
    note         = {Visited Auguest 2013}
}

@inproceedings{Pang:2002:TUS:1118693.1118704,
    author    = {Pang, Bo and Lee, Lillian and Vaithyanathan, Shivakumar},
    title     = {Thumbs Up?: Sentiment Classification Using Machine Learning Techniques},
    booktitle = {Proceedings of the ACL-02 Conference on Empirical Methods in Natural Language Processing - Volume 10},
    series    = {EMNLP '02},
    year      = {2002},
    pages     = {79--86},
    numpages  = {8},
    url       = {http://dx.doi.org/10.3115/1118693.1118704},
    doi       = {10.3115/1118693.1118704},
    acmid     = {1118704},
    publisher = {Association for Computational Linguistics},
    address   = {Stroudsburg, PA, USA},
}


@inproceedings{Pang:2005:SSE:1219840.1219855,
    author    = {Pang, Bo and Lee, Lillian},
    title     = {Seeing Stars: Exploiting Class Relationships for Sentiment Categorization with Respect to Rating Scales},
    booktitle = {Proceedings of the 43rd Annual Meeting on Association for Computational Linguistics},
    series    = {ACL '05},
    year      = {2005},
    location  = {Ann Arbor, Michigan},
    pages     = {115--124},
    numpages  = {10},
    url       = {http://dx.doi.org/10.3115/1219840.1219855},
    doi       = {10.3115/1219840.1219855},
    acmid     = {1219855},
    publisher = {Association for Computational Linguistics},
    address   = {Stroudsburg, PA, USA},
}

@inproceedings{Hofmann:1999:PLS:312624.312649,
    author    = {Hofmann, Thomas},
    title     = {Probabilistic Latent Semantic Indexing},
    booktitle = {Proceedings of the 22Nd Annual International ACM SIGIR Conference on Research and Development in Information Retrieval},
    series    = {SIGIR '99},
    year      = {1999},
    isbn      = {1-58113-096-1},
    location  = {Berkeley, California, USA},
    pages     = {50--57},
    numpages  = {8},
    url       = {http://doi.acm.org/10.1145/312624.312649},
    doi       = {10.1145/312624.312649},
    acmid     = {312649},
    publisher = {ACM},
    address   = {New York, NY, USA},
}

@article{Qualman-2012-socialnomics,
    author    = {Qualman, E.},
    keywords  = {fidelitybook, media, social},
    title     = {{Socialnomics: How social media transforms the way we live and do business}},
    url       = {http://books.google.com/books?hl=en\&\#38;lr=\&\#38;id=fH075AmvTVUC\&\#38;oi=fnd\&\#38;pg=PT13\&\#38;dq=social+media\&\#38;ots=ZlrCFUSaB0\&\#38;sig=ctJ3KaIl\_PbE1i1pH-vBPaFk16E},
    year      = {2012},
    publisher = {Wiley},
    address   = {USA},
    isbn      = {978-1118232651},
    edition   = {2}
}

@inproceedings{urek_software_2010,
    address = {Valletta, Malta},
    author = {Řehuřek, Radim and Sojka, Petr},
    booktitle = {Proceedings of the {LREC} 2010 Workshop on New Challenges for {NLP} Frameworks},
    keywords = {latent_semantic_indexing},
    language = {English},
    month = may,
    note = {http://is.muni.cz/publication/884893/en},
    pages = {45--50},
    publisher = {{ELRA}},
    timestamp = {2013-04-01T20:56:37.000+0200},
    title = {Software Framework for Topic Modelling with Large Corpora},
    year = 2010
}

@article{Reiter:1997:BAN:974487.974490,
    author     = {Reiter, Ehud and Dale, Robert},
    title      = {Building Applied Natural Language Generation Systems},
    journal    = {Nat. Lang. Eng.},
    issue_date = {March 1997},
    volume     = {3},
    number     = {1},
    month      = mar,
    year       = {1997},
    issn       = {1351-3249},
    pages      = {57--87},
    numpages   = {31},
    url        = {http://dx.doi.org/10.1017/S1351324997001502},
    doi        = {10.1017/S1351324997001502},
    acmid      = {974490},
    publisher  = {Cambridge University Press},
    address    = {New York, NY, USA},
}

@inproceedings{conf/aiide/NarayanIR11,
    author    = {Narayan, Karthik Sankaran and Jr., Charles Lee Isbell and Roberts, David L.},
    biburl    = {http://www.bibsonomy.org/bibtex/212e0eced3a04948f4a18eaa0d6acb65e/dblp},
    booktitle = {AIIDE},
    crossref  = {conf/aiide/2011},
    editor    = {Bulitko, Vadim and Riedl, Mark O.},
    keywords  = {dblp},
    publisher = {The AAAI Press},
    title     = {DEXTOR: Reduced Effort Authoring for Template-Based Natural Language Generation.},
    url       = {http://dblp.uni-trier.de/db/conf/aiide/aiide2011.html#NarayanIR11},
    year      = {2011}
}

@comment { Following is made by Tomer - check if correct. see format comment above }
@article{Schrauwen-2010-sentiment,
    author     = {Schrauwen, Sarah},
    publisher  = {Computational Linguistics & Psycholinguistics Research Center, University of Antwerp},
    title      = {Machine Learning Approaches to Sentiment Analysis using the Dutch Netlog Corpus},
    url        = {http://www.clips.ua.ac.be/sites/default/files/ctrs-001-small.pdf},
    year       = {2010},
    issn       = {2033-3544},
    journal    = {CLiPS Technical Report Series (CTRS)},
    issue      = {001},
    issue_date = {28/07/2010},
    address    = {Winkelstraat 40-42, 2000, Antwerp, Belgium},
}

@inproceedings{BACCIANELLA10.769,
    author    = {Stefano Baccianella and Andrea Esuli and Fabrizio Sebastiani},
    title     = {SentiWordNet 3.0: An Enhanced Lexical Resource for Sentiment Analysis and Opinion Mining},
    booktitle = {Proceedings of the Seventh International Conference on Language Resources and Evaluation (LREC'10)},
    year      = {2010},
    month     = {may},
    date      = {19-21},
    address   = {Valletta, Malta},
    editor    = {Nicoletta Calzolari (Conference Chair) and Khalid Choukri and Bente Maegaard and Joseph Mariani and Jan Odijk and Stelios Piperidis and Mike Rosner and Daniel Tapias},
    publisher = {European Language Resources Association (ELRA)},
    isbn      = {2-9517408-6-7},
    language  = {english}
}

@comment { Following is made by Tomer - check if correct. see format comment above }
@misc{Shumchenia-2011,
    author       = {Shumchenia, Gregory},
    title        = {{Why Automation Is Destroying Your Brand And Your Reputation}},
    year         = {2011},
    publisher    = {Social Mouths blog},
    howpublished = {\url{http://socialmouths.com/blog/2011/03/28/why-automation-is-destroying-your-brand-and-your-reputation/}},
    url          = {http://socialmouths.com/blog/2011/03/28/why-automation-is-destroying-your-brand-and-your-reputation/}
    note         = {Visited Auguest 2013}
}

@article{Theune:2001:DSG:973927.973930,
    author     = {Theune, M. and Klabbers, E. and De Pijper, J. R. and Krahmer, E. and Odijk, J.},
    title      = {From Data to Speech: A General Approach},
    journal    = {Nat. Lang. Eng.},
    issue_date = {March 2001},
    volume     = {7},
    number     = {1},
    month      = mar,
    year       = {2001},
    issn       = {1351-3249},
    pages      = {47--86},
    numpages   = {40},
    url        = {http://dl.acm.org/citation.cfm?id=973927.973930},
    acmid      = {973930},
    publisher  = {Cambridge University Press},
    address    = {New York, NY, USA},
}

@inproceedings{Turney:2002:TUT:1073083.1073153,
    author    = {Turney, Peter D.},
    title     = {Thumbs Up or Thumbs Down?: Semantic Orientation Applied to Unsupervised Classification of Reviews},
    booktitle = {Proceedings of the 40th Annual Meeting on Association for Computational Linguistics},
    series    = {ACL '02},
    year      = {2002},
    location  = {Philadelphia, Pennsylvania},
    pages     = {417--424},
    numpages  = {8},
    url       = {http://dx.doi.org/10.3115/1073083.1073153},
    doi       = {10.3115/1073083.1073153},
    acmid     = {1073153},
    publisher = {Association for Computational Linguistics},
    address   = {Stroudsburg, PA, USA},
}

@article{Turney:2003:MPC:944012.944013,
    author     = {Turney, Peter D. and Littman, Michael L.},
    title      = {Measuring Praise and Criticism: Inference of Semantic Orientation from Association},
    journal    = {ACM Trans. Inf. Syst.},
    issue_date = {October 2003},
    volume     = {21},
    number     = {4},
    month      = oct,
    year       = {2003},
    issn       = {1046-8188},
    pages      = {315--346},
    numpages   = {32},
    url        = {http://doi.acm.org/10.1145/944012.944013},
    doi        = {10.1145/944012.944013},
    acmid      = {944013},
    publisher  = {ACM},
    address    = {New York, NY, USA},
    keywords   = {latent semantic analysis, mutual information, semantic association, semantic orientation, text classification, text mining, unsupervised learning, web mining},
}

@article{VanDeemter:2005:RVT:1122624.1122626,
    author     = {Van Deemter, Kees and Krahmer, Emiel and Theune, Mari\"{e}t},
    title      = {Real Versus Template-Based Natural Language Generation: A False Opposition?},
    journal    = {Comput. Linguist.},
    issue_date = {March 2005},
    volume     = {31},
    number     = {1},
    month      = mar,
    year       = {2005},
    issn       = {0891-2017},
    pages      = {15--24},
    numpages   = {10},
    url        = {http://dx.doi.org/10.1162/0891201053630291},
    doi        = {10.1162/0891201053630291},
    acmid      = {1122626},
    publisher  = {MIT Press},
    address    = {Cambridge, MA, USA},
}

@inproceedings{Viswanath:2009:EUI:1592665.1592675,
    author    = {Viswanath, Bimal and Mislove, Alan and Cha, Meeyoung and Gummadi, Krishna P.},
    title     = {On the Evolution of User Interaction in Facebook},
    booktitle = {Proceedings of the 2Nd ACM Workshop on Online Social Networks},
    series    = {WOSN '09},
    year      = {2009},
    isbn      = {978-1-60558-445-4},
    location  = {Barcelona, Spain},
    pages     = {37--42},
    numpages  = {6},
    url       = {http://doi.acm.org/10.1145/1592665.1592675},
    doi       = {10.1145/1592665.1592675},
    acmid     = {1592675},
    publisher = {ACM},
    address   = {New York, NY, USA},
    keywords  = {measurement, online social networks},
}

@comment { Following is made by Tomer - check if correct. see format comment above }
@misc{Young-2011,
    author       = {Young, John},
    title        = {{Why Social Media Automation Is NOT Destroying Your Brand And Your Reputation.}},
    year         = {2011},
    publisher    = {Shout It Out Design blog},
    howpublished = {\url{http://newsiod.wpengine.com/why-social-media-automation-is-not-destroying-your-brand-and-your-repuation/}},
    url          = {http://newsiod.wpengine.com/why-social-media-automation-is-not-destroying-your-brand-and-your-repuation/}
    note         = {Visited Auguest 2013}
}

@inproceedings{Strapparava2004,
    author       = {Strapparava, Carlo and Valitutti, Alessandro},
    booktitle    = {Proceedings of the 4th International Conference on Language Resources and Evaluation},
    keywords     = {analysis sentiment subjectivity},
    organization = {ELRA},
    publisher    = {European Language Resources Association},
    pages        = {1083-1086},
    title        = {{WordNet-Affect}: {A}n affective extension of {WordNet}},
    url          = {http://dblp.uni-trier.de/db/conf/lrec/lrec2004.html#StrapparavaV04},
    year         = {2004}
}

@comment { Following is made by Tomer - check if correct. see format comment above }
@misc{unknown-2012,
    title        = {{When Brands Automate Twitter and Facebook Responses I’ll Revolt}},
    year         = {2012},
    publisher    = {Daily Tekk},
    howpublished = {\url{http://dailytekk.com/2012/06/07/brands-automating-social-media/}},
    url          = {http://dailytekk.com/2012/06/07/brands-automating-social-media/}
    note         = {Visited Auguest 2013}
}


@comment { Following are references not used in original text}
@inproceedings{snyder-barzilay:2007:main,
    address   = {Rochester, New York},
    author    = {Snyder, Benjamin and Barzilay, Regina},
    booktitle = {Human Language Technologies 2007: The Conference of the North American Chapter of the Association for Computational Linguistics; Proceedings of the Main Conference},
    keywords  = {imported},
    month     = {April},
    pages     = {300--307},
    publisher = {Association for Computational Linguistics},
    title     = {Multiple Aspect Ranking Using the Good Grief Algorithm},
    url       = {http://www.aclweb.org/anthology/N/N07/N07-1038},
    year      = 2007
}

@article{Thelwall:2010:SSS:1890706.1890713,
    author     = {Thelwall, Mike and Buckley, Kevan and Paltoglou, Georgios and Cai, Di and Kappas, Arvid},
    title      = {Sentiment in Short Strength Detection Informal Text},
    journal    = {J. Am. Soc. Inf. Sci. Technol.},
    issue_date = {December 2010},
    volume     = {61},
    number     = {12},
    month      = dec,
    year       = {2010},
    issn       = {1532-2882},
    pages      = {2544--2558},
    numpages   = {15},
    url        = {http://dx.doi.org/10.1002/asi.v61:12},
    doi        = {10.1002/asi.v61:12},
    acmid      = {1890713},
    publisher  = {John Wiley \& Sons, Inc.},
    address    = {New York, NY, USA},
    keywords   = {affect, data mining, informal communication, machine learning, sentiment analysis},
}

@comment { the quoted reference was a section of the article.
I added the article and put a note.
Alternatively, the interesting section can have its own entry with cross reference to this entry }
@article{Pang:2008:OMS:1454711.1454712,
    author     = {Pang, Bo and Lee, Lillian},
    title      = {Opinion Mining and Sentiment Analysis},
    journal    = {Found. Trends Inf. Retr.},
    issue_date = {January 2008},
    volume     = {2},
    number     = {1-2},
    month      = jan,
    year       = {2008},
    issn       = {1554-0669},
    pages      = {1--135},
    numpages   = {135},
    url        = {http://dx.doi.org/10.1561/1500000011},
    doi        = {10.1561/1500000011},
    acmid      = {1454712},
    publisher  = {Now Publishers Inc.},
    address    = {Hanover, MA, USA},
    note       = {Interested in {4.1.2 Subjectivity Detection and Opinion Identification"}}
}

@inproceedings{Hu:2004:MSC:1014052.1014073,
    author    = {Hu, Minqing and Liu, Bing},
    title     = {Mining and Summarizing Customer Reviews},
    booktitle = {Proceedings of the Tenth ACM SIGKDD International Conference on Knowledge Discovery and Data Mining},
    series    = {KDD '04},
    year      = {2004},
    isbn      = {1-58113-888-1},
    location  = {Seattle, WA, USA},
    pages     = {168--177},
    numpages  = {10},
    url       = {http://doi.acm.org/10.1145/1014052.1014073},
    doi       = {10.1145/1014052.1014073},
    acmid     = {1014073},
    publisher = {ACM},
    address   = {New York, NY, USA},
    keywords  = {reviews, sentiment classification, summarization, text mining},
}

@inproceedings{Liu:2005:OOA:1060745.1060797,
    author    = {Liu, Bing and Hu, Minqing and Cheng, Junsheng},
    title     = {Opinion Observer: Analyzing and Comparing Opinions on the Web},
    booktitle = {Proceedings of the 14th International Conference on World Wide Web},
    series    = {WWW '05},
    year      = {2005},
    isbn      = {1-59593-046-9},
    location  = {Chiba, Japan},
    pages     = {342--351},
    numpages  = {10},
    url       = {http://doi.acm.org/10.1145/1060745.1060797},
    doi       = {10.1145/1060745.1060797},
    acmid     = {1060797},
    publisher = {ACM},
    address   = {New York, NY, USA},
    keywords  = {information extraction, opinion analysis, sentiment analysis, visualization},
}

@inproceedings{Kim:2006:IAJ:1220835.1220861,
    author    = {Kim, Soo-Min and Hovy, Eduard},
    title     = {Identifying and Analyzing Judgment Opinions},
    booktitle = {Proceedings of the Main Conference on Human Language Technology Conference of the North American Chapter of the Association of Computational Linguistics},
    series    = {HLT-NAACL '06},
    year      = {2006},
    location  = {New York, New York},
    pages     = {200--207},
    numpages  = {8},
    url       = {http://dx.doi.org/10.3115/1220835.1220861},
    doi       = {10.3115/1220835.1220861},
    acmid     = {1220861},
    publisher = {Association for Computational Linguistics},
    address   = {Stroudsburg, PA, USA},
}

@inproceedings{Dey:2008:OMN:1390749.1390763,
    author    = {Dey, Lipika and Haque, S K Mirajul},
    title     = {Opinion Mining from Noisy Text Data},
    booktitle = {Proceedings of the Second Workshop on Analytics for Noisy Unstructured Text Data},
    series    = {AND '08},
    year      = {2008},
    isbn      = {978-1-60558-196-5},
    location  = {Singapore},
    pages     = {83--90},
    numpages  = {8},
    url       = {http://doi.acm.org/10.1145/1390749.1390763},
    doi       = {10.1145/1390749.1390763},
    acmid     = {1390763},
    publisher = {ACM},
    address   = {New York, NY, USA},
    keywords  = {customer feedbacks, noisy text, opinion mining, wordnet},
}

@misc{galitsky2009sentiment,
    title     = {Sentiment extraction from consumer reviews for providing product recommendations},
    author    = {Galitsky, B. and Mckenna, E.W.},
    url       = {http://www.google.com/patents/WO2009140296A1?cl=en},
    year      = {2009},
    month     = nov # "~19",
    publisher = {Google Patents},
    note      = {WO Patent App. PCT/US2009/043,658}
}

@inproceedings{conf/flairs/GalitskyDR10,
    author    = {Galitsky, Boris and Dobrocsi, Gabor and de la Rosa, Josep Lluís},
    booktitle = {FLAIRS Conference},
    crossref  = {conf/flairs/2010},
    editor    = {Guesgen, Hans W. and Murray, R. Charles},
    keywords  = {dblp},
    publisher = {AAAI Press},
    title     = {Inverting Semantic Structure Under Open Domain Opinion Mining.},
    url       = {http://dblp.uni-trier.de/db/conf/flairs/flairs2010.html#GalitskyDR10},
    year      = {2010}
}

@inproceedings{DBLP:conf/aaaiss/GalitskyCD09,
    author    = {Galitsky, Boris and Chen, Huanjin and Du, Shaobin},
    title     = {Inversion of Forum Content Based on Authors' Sentiments on Product Usability},
    booktitle = {AAAI Spring Symposium: Social Semantic Web: Where Web 2.0 Meets Web 3.0},
    year      = {2009},
    pages     = {33-38},
    ee        = {http://www.aaai.org/Library/Symposia/Spring/2009/ss09-08-009.php},
    crossref  = {DBLP:conf/aaaiss/2009-8},
    bibsource = {DBLP, http://dblp.uni-trier.de}
}
@proceedings{DBLP:conf/aaaiss/2009-8,
    title     = {Social Semantic Web: Where Web 2.0 Meets Web 3.0, Papers from the 2009 AAAI Spring Symposium, Technical Report SS-09-08, Stanford, California, USA, March 23-25, 2009},
    booktitle = {AAAI Spring Symposium: Social Semantic Web: Where Web 2.0 Meets Web 3.0},
    publisher = {AAAI},
    year      = {2009},
    ee        = {http://www.aaai.org/Library/Symposia/Spring/ss09-08.php},
    bibsource = {DBLP, http://dblp.uni-trier.de}
}

@comment { Following is made by Tomer - check if correct. see format comment above }
@misc{Ogneva-2010,
    author       = {Ogneva, Maria}
    title        = {{How Companies Can Use Sentiment Analysis to Improve Their Business}},
    year         = {2010},
    publisher    = {Mashable},
    howpublished = {\url{http://mashable.com/2010/04/19/sentiment-analysis/}},
    url          = {http://mashable.com/2010/04/19/sentiment-analysis/}
    note         = {Visited December 2013}
}

@comment { Following is made by Tomer - check if correct. see format comment above }
@misc{WRIGHT-2009,
    author       = {Wright, Alex}
    title        = {{Mining the Web for Feelings, Not Facts}},
    year         = {2009},
    publisher    = {NY Times},
    howpublished = {\url{http://www.nytimes.com/2009/08/24/technology/internet/24emotion.html?pagewanted=all&_r=0}},
    url          = {http://www.nytimes.com/2009/08/24/technology/internet/24emotion.html?pagewanted=all&_r=0}
    note         = {Visited December 2013}
}

@article{journals/procedia/AhnBBCCCDGGGHHKKMPPRSSa11,
    author   = {Ahn, Junghyun and Borowiec, Anna and Buckley, Kevan and Cai, Di and Chmiel, Anna and Czaplicka, Agnieszka and Dabrowski, Grzegorz and Garas, Antonios and Garcia, David and Gobron, Stéphane and Hillmann, Robert and Holyst, Janusz A. and Kappas, Arvid and Küster, Dennis and Mitrovic, Marija and Paltoglou, Georgios and Pirker, Hannes and Rank, Stefan and Schweitzer, Frank and Sienkiewicz, Julian and Skowron, Marcin and Sobkowicz, Pawel and Thalmann, Daniel and Thelwall, Mike and Theunis, Mathias and Trier, Matthias and Tsankova, Elena and Weronski, Pawel},
    journal  = {Procedia CS},
    keywords = {dblp},
    pages    = {221-222},
    title    = {CYBEREMOTIONS - Collective Emotions in Cyberspace.},
    url      = {http://dblp.uni-trier.de/db/journals/procedia/procedia7.html#AhnBBCCCDGGGHHKKMPPRSSa11},
    volume   = 7,
    year     = 2011
    note     = {Visited December 2013}
}

@comment { Following is made by Tomer - check if correct. see format comment above }
@misc{CYBEREMOTIONS-2009,
    title        = {{Collective emotions in cyberspace (CYBEREMOTIONS)}},
    year         = {2009},
    publisher    = {European Commission},
    howpublished = {\url{http://www.cyberemotions.eu/}},
    url          = {http://www.cyberemotions.eu/}
    note         = {Visited December 2013}
    crossref     = {journals/procedia/AhnBBCCCDGGGHHKKMPPRSSa11}
}

@incollection{grice1975logic,
    address   = {New York},
    author    = {Grice, H. P.},
    booktitle = {Syntax and Semantics: Vol. 3: Speech Acts},
    editor    = {Cole, Peter and Morgan, Jerry L.},
    file      = {grice1975logic.pdf:grice1975logic.pdf:PDF},
    keywords  = {conversation dialogue implicature logic maxims theory},
    pages     = {41-58},
    publisher = {Academic Press},
    title     = {Logic and Conversation},
    url       = {http://www.ucl.ac.uk/ls/studypacks/Grice-Logic.pdf},
    year      = 1975
}

@inproceedings{Ritter:2011:DRG:2145432.2145500,
 author = {Ritter, Alan and Cherry, Colin and Dolan, William B.},
 title = {Data-driven Response Generation in Social Media},
 booktitle = {Proceedings of the Conference on Empirical Methods in Natural Language Processing},
 series = {EMNLP '11},
 year = {2011},
 isbn = {978-1-937284-11-4},
 location = {Edinburgh, United Kingdom},
 pages = {583--593},
 numpages = {11},
 url = {http://dl.acm.org/citation.cfm?id=2145432.2145500},
 acmid = {2145500},
 publisher = {Association for Computational Linguistics},
 address = {Stroudsburg, PA, USA},
}
